Apr 18, 2017 by Edward L. Blach, DVM, MS, MBA
In today's competitive market, veterinary practices must manage labor very closely. Gone are the days of assuming a full staff will work full days without matching staffing to the work requirements. In order to ensure a healthy practice that can remain a healthy employer, it is imperative that practices monitor work load daily to optimize staffing to what is needed based upon the caseload that is scheduled to be seen.
Failure to optimize staffing will result in labor costs that exceed healthy levels, and will ultimately result in more difficult decisions such as layoffs that result when the impact of over-staffing are felt in unhealthy financial results. Labor is the highest cost for a veterinary practice. It is absolutely imperative that practices manage labor costs by optimizing staffing levels to match work load.