Entries with the topic Featured 3.

AVMAPLIT Case Study - Dr. A Sustains $100,000 in Flood Expenses

Apr 1, 2016 by Courtesy of AVMA PLIT

Dr. A has five practice buildings located in low to moderate flood zones. Because the buildings were outside of high-risk areas, Dr. A did not secure flood insurance. One of... [ Continue Reading ]

Topics: Featured 3 ,Featured 2

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Learn to read the financial story of a practice

Apr 1, 2016 by Andrew Clark

Imagine financial statements as a 3 to 12 page book that tells the financial story of a business.  Everybody has time to read and understand a 12 page book!  The table... [ Continue Reading ]

Topics: Featured 3 ,Finance ,Financial Friday

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Know what your customers want

Mar 31, 2016 by Edward L. Blach, DVM, MS, MBA

In order to satisfy your customers, you must know what they want.  Learning what your customers want doesn't just happen.  When you watch the most successful veterinarians... [ Continue Reading ]

Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday

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Shrinkage will shrink your profits

Mar 30, 2016 by Edward L. Blach, DVM, MS, MBA

As we've discussed, inventory is most often the second highest cost area for most practices.  Yet, in recent surveys, as few as 30% of practices have secured their inventory... [ Continue Reading ]

Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday

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Every team needs leadership

Mar 29, 2016 by Edward L. Blach, DVM, MS, MBA

Every team needs leadership.  And leadership is required at many levels of a veterinary practice.  The owner/CEO needs to establish a vision for the practice and to... [ Continue Reading ]

Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday

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Develop a professional, distinct, and ‘clean’ brand

Mar 28, 2016 by Edward L. Blach, DVM, MS, MBA

Your brand should be distinct and professional.  Everything you do to communicate who you are as a company should be distinct and professional.  Some of the obvious components... [ Continue Reading ]

Topics: Featured 3 ,Sales and Marketing ,Marketing Monday

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Your suppliers have the expertise to help you manage inventory

Mar 23, 2016 by Edward L. Blach, DVM, MS, MBA

Your suppliers have the expertise to help you manage inventory.  Many practices exert a lot of energy and expense searching for the absolute lowest price on each inventory item. ... [ Continue Reading ]

Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday

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Communicate your brand clearly to your customers

Mar 21, 2016 by Edward L. Blach, DVM, MS, MBA

Communicate your brand clearly to your customers.  Keep it simple.  Use the fewest words possible.  Strive to differentiate your brand from your competition.  In a crowded... [ Continue Reading ]

Topics: Featured 3 ,Sales and Marketing ,Marketing Monday

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Financials:  To start, keep it simple

Mar 18, 2016 by Edward L. Blach, DVM, MS, MBA

To get started with financials, keep it simple.  Eventually, you'll want to have three common financial statements:  a) income statement, b) statement of cash flow, and c)... [ Continue Reading ]

Topics: Featured 3 ,Finance ,Financial Friday

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Provide both exemplary veterinary care and customer care

Mar 17, 2016 by Andrew Clark

Customer service is a phrase that we use too much with too little understanding of its true meaning to our practices.  The measure from which to look at customer... [ Continue Reading ]

Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday

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