Entries with the topic Management.

Renegotiate Your P & L Expense Agreements

Jul 29, 2016 by Andrew Clark

The past few Financial Fridays have focused on developing a process to use financial statements and practice management reports to identify expenses that just seem to be too high (or... [ Continue Reading ]

Topics: Featured 3 ,Finance ,Management ,Financial Friday

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Be proactive:  communicate service expectations clearly

Jul 28, 2016 by Edward L. Blach, DVM, MS, MBA

Think of examples of service that you've received that made you very dissatisfied.  Most people when tasked with this challenge will admit that those circumstances that incensed them... [ Continue Reading ]

Topics: Featured 3 ,Administration ,Management ,Provide Exemplary Care ,Service Thursday

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Business rounds, give them a try!

Jul 22, 2016 by Andrew Clark

In the last few Financial Friday blogs, I focused on which reports that you have the technological ability to produce and are useful in managing profitability in your business. ... [ Continue Reading ]

Topics: Featured 3 ,Administration ,Finance ,Management ,Financial Friday

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Enforce weekly goals for inventory purchases

Jul 20, 2016 by Edward L. Blach, DVM, MS, MBA

Inventory is the second highest cost area for a veterinary practice.  It is one of the most important areas to focus your management efforts.  How much inventory is... [ Continue Reading ]

Topics: Featured 3 ,Management ,Optimize Inventory and Suppliers ,Supplier Wednesday

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It’s the people

Jul 19, 2016 by Edward L. Blach, DVM, MS, MBA

Chemistry is everything with respect to building an outstanding team.  When you interact with teams of people, you know when you experience a group that truly cares for each... [ Continue Reading ]

Topics: Featured 3 ,Build and Lead Your Team ,Management ,Team Tuesday

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Monitor and reduce no-shows

Jul 18, 2016 by Edward L. Blach, DVM, MS, MBA

'No-shows' in a veterinary practice refer to clients who don't show up for their appointment.  Do you know what percentage of your clients are no-shows?  Most available... [ Continue Reading ]

Topics: Featured 3 ,Management ,Sales and Marketing ,Marketing Monday

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Commit to Monthly Action - Part 2

Jul 15, 2016 by Andrew Clark

Commit to Monthly Action - Part 2 – Review the practice reports your practice can currently generate To paraphrase several communications, “I’m... [ Continue Reading ]

Topics: Featured 3 ,Administration ,Finance ,Management ,Financial Friday

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Measure the results of management

Jul 13, 2016 by Edward L. Blach, DVM, MS, MBA

Practice owners and managers are faced with many decisions regarding the operations of a veterinary practice.  Whether it is a decision to secure inventory by locking a pharmacy, hiring... [ Continue Reading ]

Topics: Featured 3 ,Management ,Optimize Inventory and Suppliers ,Supplier Wednesday

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If needed, have those fierce conversations

Jun 28, 2016 by Edward L. Blach, DVM, MS, MBA

Every business has had difficult employees.  Whether it is someone who is not in the right position, or someone who simply has not developed the skills and working relationships... [ Continue Reading ]

Topics: Featured 3 ,Build and Lead Your Team ,Management ,Team Tuesday

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Every Veterinary Practice Stores the Inventory Equivalent of Cash

Jun 24, 2016 by Andrew Clark

Managing a practice should begin with the low hanging fruit, selecting opportunities that will yield the largest improvement in cash flow or profitability for the smallest effort or cost. ... [ Continue Reading ]

Topics: Featured 3 ,Finance ,Management ,Optimize Inventory and Suppliers ,Financial Friday

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