Entries with the topic Service Thursday.
Provide both exemplary veterinary care and customer care
Mar 17, 2016 by Andrew Clark
Customer service is a phrase that we use too much with too little understanding of its true meaning to our practices. The measure from which to look at customer... [ Continue Reading ]
Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday
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Service Thursday is about providing exemplary service
Mar 4, 2016 by Edward L. Blach, DVM, MS, MBA
Successful veterinary practices understand that while they treat animals, they are in the business of serving people. Service Thursday will provide education focused on two primary areas: providing... [ Continue Reading ]
Topics: Management ,Provide Exemplary Care ,Service Thursday
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