Entries by Edward L. Blach, DVM, MS, MBA.

Effective leadership is powerful

Jun 23, 2017 by Edward L. Blach, DVM, MS, MBA

Effective leadership is very powerful, yet it is difficult to define both in its make-up and its impact.  We see organizations and teams that consistently outperform their counterparts, and... [ Continue Reading ]

Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday

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How practices do business matters

Jun 11, 2017 by Edward L. Blach, DVM, MS, MBA

Optimizing your relationship with suppliers can bring dramatic benefits.  Not only can you save time by working with one primary supplier, but strengthening your relationship can bring significant financial... [ Continue Reading ]

Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday

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It’s about mutual respect

Jun 1, 2017 by Edward L. Blach, DVM, MS, MBA

Most clients come to you, because they want your help.  What we sometimes don't fully realize is that not all of their needs are medically related to their... [ Continue Reading ]

Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday

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Updated AVMA Report on Veterinary Markets available

May 16, 2017 by Edward L. Blach, DVM, MS, MBA

The 2017 AVMA Report on Veterinary Markets was recently made available. Some key findings include: (the following is quoted from:  http://atwork.avma.org/2017/04/10/2017-avma-report-on-veterinary-markets-now-available/) The total number of ... [ Continue Reading ]

Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday

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Make the decision easy

May 15, 2017 by Edward L. Blach, DVM, MS, MBA

Marketing should be simple.  Your objective should be to convey what you have that your customer values in as simple a manner as possible.  Too often, we try... [ Continue Reading ]

Topics: Featured 3 ,Sales and Marketing ,Marketing Monday

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Use Trailing 12 charts to monitor high impact practice metrics

May 12, 2017 by Edward L. Blach, DVM, MS, MBA

Inventory and related services are the second highest expense category in most practices.  Whether you call it Cost of Goods Sold, or Cost of Professional Services (COPS), this group... [ Continue Reading ]

Topics: Featured 3 ,Finance ,Financial Friday

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Don’t make clients wait

May 11, 2017 by Edward L. Blach, DVM, MS, MBA

Clients of veterinarians have expectations regarding services they receive that have nothing to do with animals.  Their expectations are rooted in how they receive services in every other sector... [ Continue Reading ]

Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday

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Don’t buy your friends

May 10, 2017 by Edward L. Blach, DVM, MS, MBA

The cost of inventory and related services consumes between 15% and 35% of revenue in most practices.  That is a lot of money.  The most profitable practices keep this cost... [ Continue Reading ]

Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday

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Never underestimate the impact of leadership

May 9, 2017 by Edward L. Blach, DVM, MS, MBA

Leadership and its impact on an organization or company is one of the most misunderstood and undervalued components of success or failure.  Weak leadership leads to organizational dysfunction, poor... [ Continue Reading ]

Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday

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Refine your digital footprint

May 8, 2017 by Edward L. Blach, DVM, MS, MBA

More then 70% of clients search Google or similar sites for information prior to or after seeing a veterinarian.  They look for location, phone numbers, hours of operations, people, expertise,... [ Continue Reading ]

Topics: Featured 3 ,Sales and Marketing ,Marketing Monday

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