Entries with the topic Administration.
Establish your standard of care for both your medicine and your business
Feb 23, 2017 by Edward L. Blach, DVM, MS, MBA
Much of the conflict with veterinarians operating healthy practices often lies with the focus of the veterinarian being on their preferred medical process in isolation from the needs of the... [ Continue Reading ]
Topics: Featured 3 ,Administration ,Provide Exemplary Care ,Service Thursday
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Be proactive: communicate service expectations clearly
Jul 28, 2016 by Edward L. Blach, DVM, MS, MBA
Think of examples of service that you've received that made you very dissatisfied. Most people when tasked with this challenge will admit that those circumstances that incensed them... [ Continue Reading ]
Topics: Featured 3 ,Administration ,Management ,Provide Exemplary Care ,Service Thursday
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Establish a single point of contact
Jul 26, 2016 by Edward L. Blach, DVM, MS, MBA
One of the many potential causes of failure is the lack of leadership. In many cases, leadership capability is present but nobody ever assigns responsibility to any single person. ... [ Continue Reading ]
Topics: Featured 3 ,Administration ,Build and Lead Your Team ,Team Tuesday
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Business rounds, give them a try!
Jul 22, 2016 by Andrew Clark
In the last few Financial Friday blogs, I focused on which reports that you have the technological ability to produce and are useful in managing profitability in your business. ... [ Continue Reading ]
Topics: Featured 3 ,Administration ,Finance ,Management ,Financial Friday
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Commit to Monthly Action - Part 2
Jul 15, 2016 by Andrew Clark
Commit to Monthly Action - Part 2 – Review the practice reports your practice can currently generate To paraphrase several communications, “I’m... [ Continue Reading ]
Topics: Featured 3 ,Administration ,Finance ,Management ,Financial Friday
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Recruit solution-seekers who possess a desire to get better every day
Jun 7, 2016 by Edward L. Blach, DVM, MS, MBA
A healthy, growing practice requires a dynamic, high-performing team. To build a high-performing team, a practice must identify, recruit, and retain the right people for that team. To... [ Continue Reading ]
Topics: Featured 3 ,Administration ,Build and Lead Your Team ,Team Tuesday
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Develop Accurate Bookkeeping Habits
Apr 22, 2016 by Andrew Clark
Strive to consistently record financial results in the same file every month. Imagine what would happen if every once in a while your lab recorded BUN results in the... [ Continue Reading ]
Topics: Featured 3 ,Administration ,Finance ,Financial Friday
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Merck-Henry Schein Study - Management Practices Provide Opportunities to Grow
Nov 9, 2015 by Edward L. Blach, DVM, MS, MBA
Implementing some simple management practices provides significant opportunities for growth. Release 5 of the Merck-Henry Schein Study is a brief discussion of some of the opportunities identified in the Merck-Henry... [ Continue Reading ]
Topics: Administration ,Management
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Merck-Henry Schein Study - Management Practices in Use
Oct 12, 2015 by Edward L. Blach, DVM, MS, MBA
The Merck-Henry Schein Study was conducted to provide insights into the economic situation from 2007 through 2012 with equine practices. Four hundred ninety-seven respondents provided feedback. In addition, the results... [ Continue Reading ]
Topics: Administration ,Finance ,Getting Started ,Management
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