Entries with the topic Featured 3.

Early warning systems

Nov 16, 2016 by Edward L. Blach, DVM, MS, MBA

The intent of management should be to accomplish the objectives of the business. It is assumed that those objectives include most of the following: achieving exemplary customer satisfaction and... [ Continue Reading ]

Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday

No comments found, be the first to post a comment.

Year-end bonuses: incentive or entitlement?

Nov 15, 2016 by Edward L. Blach, DVM, MS, MBA

A frequent question from practice owners and managers is whether year-end bonuses provide effective motivation or are a detrimental entitlement? The fact that the question is typically worded exactly... [ Continue Reading ]

Topics: Featured 3 ,Build and Lead Your Team ,Management ,Team Tuesday

No comments found, be the first to post a comment.

Measure the results of your marketing

Nov 14, 2016 by Edward L. Blach, DVM, MS, MBA

Marketing requires investment of both time and money. In order to determine whether your investment was worthwhile, it is important to have some measures of success with which to... [ Continue Reading ]

Topics: Featured 3 ,Sales and Marketing ,Marketing Monday

No comments found, be the first to post a comment.

How to Outline Your Financial Records

Nov 11, 2016 by Andrew Clark

Definition of ‘Outline’ (www.grammar.about.com) An outline is a plan for--or a summary of--a writing project or speech. An outline is usually in the form of... [ Continue Reading ]

Topics: Featured 3 ,Finance ,Financial Friday

No comments found, be the first to post a comment.

Listening leads to innovation and satisfaction

Nov 10, 2016 by Edward L. Blach, DVM, MS, MBA

When examining almost every client survey over the past 7 or 8 years in the veterinary industry, there are some loud messages coming through from animal owners. These findings should be... [ Continue Reading ]

Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday

No comments found, be the first to post a comment.

Five immediate steps to begin to secure your inventory

Nov 9, 2016 by Edward L. Blach, DVM, MS, MBA

Where do I begin? This is a frequent question asked by practice owners who know they need to address their inventory costs, but who don't know how to... [ Continue Reading ]

Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday

No comments found, be the first to post a comment.

Mentorship is crucial

Nov 8, 2016 by Edward L. Blach, DVM, MS, MBA

Your team is the core of your business being able to serve your clients and operate a profitable business. Do you have a plan for how to continue to... [ Continue Reading ]

Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday

No comments found, be the first to post a comment.

Plan and budget your marketing for 2017

Nov 7, 2016 by Edward L. Blach, DVM, MS, MBA

It's November and it's time to look forward to 2017 to put your plans and budgets in place to ensure your practice is prepared to grow and thrive in 2017... [ Continue Reading ]

Topics: Featured 3 ,Sales and Marketing ,Marketing Monday

No comments found, be the first to post a comment.

A Vendor Discount Can Reduce Profit

Nov 5, 2016 by Andrew Clark

A veterinary business usually has several objectives. Those objectives may be related to financial performance, animal health and welfare, social issues, community support, philanthropic causes, etc. Financial Friday... [ Continue Reading ]

Topics: Featured 3 ,Finance ,Financial Friday

No comments found, be the first to post a comment.

Who is right? Clients or veterinarians?

Nov 3, 2016 by Edward L. Blach, DVM, MS, MBA

Over the past several years, Banfield Pet Hospitals has analyzed millions of social media interactions amongst pet owners to try to learn what they truly want and need relative to... [ Continue Reading ]

Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday

No comments found, be the first to post a comment.