Entries with the topic Featured 3.

What is your distributor selling?

Nov 2, 2016 by Edward L. Blach, DVM, MS, MBA

What is your distributor selling?  Distributors by their name, provide services related to making available products and services that you need to run your practice and to provide exemplary... [ Continue Reading ]

Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday

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Train for turnover

Nov 1, 2016 by Edward L. Blach, DVM, MS, MBA

It is becoming commonplace in veterinary medicine that practices are challenged with identifying and retaining quality employees for multiple roles in their practices.  A lot of discussion has also... [ Continue Reading ]

Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday

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What your clients want?

Oct 31, 2016 by Edward L. Blach, DVM, MS, MBA

Understanding our marketplace and our customers is crucial to practice success.  In 2015, Banfield invested in analyzing the 'conversations' of millions of pet owners in social media to try to... [ Continue Reading ]

Topics: Featured 3 ,Sales and Marketing ,Marketing Monday

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Macro Economic Trends May Help You Prepare Your Recession Business Plan

Oct 28, 2016 by Andrew Clark

I attended the fourth annual AVMA Economic Summit this week.  The progress made in understanding the business of our profession since the first summit is nothing short of amazing.... [ Continue Reading ]

Topics: Featured 3 ,Finance ,Financial Friday

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Fix it!

Oct 27, 2016 by Edward L. Blach, DVM, MS, MBA

Every business wants raving fans.  Raving fans are those customers that not only love the business, but they are vocal advocates who tout the quality of the experience provided... [ Continue Reading ]

Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday

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My practice is different

Oct 26, 2016 by Edward L. Blach, DVM, MS, MBA

Frequently, when discussing practice financials and metrics with practice owners, the statement, "my practice is different" is spoken when the topic of implementing the 40/20 rule in management practice cost centers. ... [ Continue Reading ]

Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday

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Management by walking around

Oct 25, 2016 by Edward L. Blach, DVM, MS, MBA

In every business, the people closest to the customer typically have the answers to challenges that may exist.  People on the ground, in the warehouse, in the barn, or... [ Continue Reading ]

Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday

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Use video on your website

Oct 24, 2016 by Edward L. Blach, DVM, MS, MBA

Use video on your website and in newsletters to increase your reach to clients.  Youtube is now the second most frequented search engine next to Google.    People... [ Continue Reading ]

Topics: Featured 3 ,Sales and Marketing ,Marketing Monday

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Plan Your Capital Spending Out over The Time Horizon (years in advance)

Oct 21, 2016 by Andrew Clark

At ismypracticehealthy.com, our objective is to give you brief, high impact business education blogs.  Unfortunately, the majority of veterinary practices do not prepare and use an operating budget.... [ Continue Reading ]

Topics: Featured 3 ,Finance ,Financial Friday

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Make it easy for clients to give feedback

Oct 20, 2016 by Edward L. Blach, DVM, MS, MBA

If you are not providing the opportunity for every client to review your service at all times, you are missing a huge opportunity.  This doesn’t mean that... [ Continue Reading ]

Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday

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