Entries with the topic Build and Lead Your Team.

Management by walking around

Oct 25, 2016 by Edward L. Blach, DVM, MS, MBA

In every business, the people closest to the customer typically have the answers to challenges that may exist. People on the ground, in the warehouse, in the barn, or... [ Continue Reading ]

Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday

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Leadership owns the culture

Oct 18, 2016 by Edward L. Blach, DVM, MS, MBA

The culture of a practice determines almost everything about the enterprise. It establishes how people are treated, both employees and customers. Culture guides the quality of medicine and... [ Continue Reading ]

Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday

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A foundation of integrity

Oct 11, 2016 by Edward L. Blach, DVM, MS, MBA

Integrity is of utmost importance in every business and in life. It is a core principle to effective leadership and toward developing long term relationships both as an employer... [ Continue Reading ]

Topics: Featured 3 ,Build and Lead Your Team ,Management ,Team Tuesday

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Improving customer satisfaction

Oct 4, 2016 by Edward L. Blach, DVM, MS, MBA

Customer satisfaction is one measure of the success of your team. Improving customer satisfaction is about your customers and your team. If you haven't asked your customers... [ Continue Reading ]

Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday

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Screen for personality traits to build your team

Sep 27, 2016 by Edward L. Blach, DVM, MS, MBA

Many successful companies screen potential new hires using personality tests and other modern mechanisms to identify the right people for their team. Personality tests such as DISC or Myers-Briggs... [ Continue Reading ]

Topics: Featured 3 ,Build and Lead Your Team ,Management ,Team Tuesday

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Align incentives to achieve success

Sep 20, 2016 by Edward L. Blach, DVM, MS, MBA

A healthy practice requires a lot of synergy from a team. It requires common objectives, typically set by leadership in conjunction with the team. Most commonly, ownership will... [ Continue Reading ]

Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday

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You can’t teach chemistry

Sep 13, 2016 by Edward L. Blach, DVM, MS, MBA

Chemistry is the make-up of a person or a team. It is at the core of their identity. It is innate. It's almost impossible to change... [ Continue Reading ]

Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday

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Gratitude is a requirement

Sep 6, 2016 by Edward L. Blach, DVM, MS, MBA

Gratitude is a requirement for a healthy practice. Gratitude is required for both employers and employees. Without gratitude, success will not be sustainable, and the working environment will... [ Continue Reading ]

Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday

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Profit is crucial to building a happy and productive team

Aug 30, 2016 by Edward L. Blach, DVM, MS, MBA

A healthy practice requires a productive and happy team. In the quest to improve profitability, it is important to first accept that nobody should apologize for establishing profitability as... [ Continue Reading ]

Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday

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Scheduling can help optimize labor costs

Aug 23, 2016 by Edward L. Blach, DVM, MS, MBA

Labor costs are the highest expense in most veterinary practices. Optimizing labor is crucial to both ensuring the delivery of exemplary care and to reducing labor costs. Although... [ Continue Reading ]

Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday

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