Entries by Edward L. Blach, DVM, MS, MBA.
If needed, have those fierce conversations
Jun 28, 2016 by Edward L. Blach, DVM, MS, MBA
Every business has had difficult employees. Whether it is someone who is not in the right position, or someone who simply has not developed the skills and working relationships... [ Continue Reading ]
Topics: Featured 3 ,Build and Lead Your Team ,Management ,Team Tuesday
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Use your practice history to grow your future
Jun 27, 2016 by Edward L. Blach, DVM, MS, MBA
It is crucial to use the information in your practice management system about current clients and patients to serve them better and in the process to grow your practice. ... [ Continue Reading ]
Topics: Featured 3 ,Sales and Marketing ,Marketing Monday
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My pleasure
Jun 23, 2016 by Edward L. Blach, DVM, MS, MBA
At a recent veterinary meeting which was held in a resort location, a veterinarian and friend of mine asked, "How do I get my team at my practice to treat... [ Continue Reading ]
Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday
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Simplify your inventory
Jun 22, 2016 by Edward L. Blach, DVM, MS, MBA
Inventory is the second largest expense category in most practices. It is important to optimize your inventory and to implement sound inventory controls to ensure that it is managed... [ Continue Reading ]
Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday
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Use incentives to motivate your team
Jun 21, 2016 by Edward L. Blach, DVM, MS, MBA
Incentives always work if they are attractive to those who receive them, and if they are structured to motivate the exact behavior you intend. And that is sometimes difficult... [ Continue Reading ]
Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday
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Use STP to grow your practice
Jun 20, 2016 by Edward L. Blach, DVM, MS, MBA
Many businesses are not very effective with their marketing efforts, because they attempt to appeal to all people. The most effective marketing efforts are successful because the companies invest... [ Continue Reading ]
Topics: Featured 3 ,Sales and Marketing ,Marketing Monday
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Use data to improve your service
Jun 16, 2016 by Edward L. Blach, DVM, MS, MBA
The best predictor of the future in business is the past. If you're concerned about the future of your practice, the best predictor for your practice's future... [ Continue Reading ]
Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday
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Your dashboard tells the story
Jun 15, 2016 by Edward L. Blach, DVM, MS, MBA
It's mid-month and it's time to examine the performance of your practice over the past month and beyond, if you haven't done so already. You invest... [ Continue Reading ]
Topics: Featured 3 ,Finance ,Management ,Optimize Inventory and Suppliers ,Supplier Wednesday
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Incentives always work
Jun 14, 2016 by Edward L. Blach, DVM, MS, MBA
Incentives always work. The challenge is ensuring that your incentives motivate the exact behaviors that you want to occur. People, in general, will always analyze and make decisions... [ Continue Reading ]
Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday
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Measure the impact of your marketing
Jun 13, 2016 by Edward L. Blach, DVM, MS, MBA
There is an old adage in marketing that states, "you only need half of what you budget for marketing, but the challenge is that you never know which half". ... [ Continue Reading ]
Topics: Featured 3 ,Sales and Marketing ,Marketing Monday
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