Entries by Edward L. Blach, DVM, MS, MBA.
Trust is crucial
Jan 31, 2017 by Edward L. Blach, DVM, MS, MBA
In building your team, building trust is absolutely essential! One of the challenges of leadership is to successfully, routinely, and reliably transfer responsibility to someone else. Great leaders... [ Continue Reading ]
Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday
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How do you know if your marketing is working?
Jan 30, 2017 by Edward L. Blach, DVM, MS, MBA
Connecting the dots from the results of your marketing to the money you spent for marketing is not always as simple as adding 2 + 2. There is an old adage in... [ Continue Reading ]
Topics: Featured 3 ,Sales and Marketing ,Marketing Monday
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Exemplary care is more than medicine
Jan 26, 2017 by Edward L. Blach, DVM, MS, MBA
Veterinarians are thought of primarily by their clients for instances of injury and illness. Though veterinary opinions have some impact regarding other issues such as nutrition and behavior, our... [ Continue Reading ]
Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday
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Is real-time, on demand inventory in our future?
Jan 25, 2017 by Edward L. Blach, DVM, MS, MBA
Inventory and related costs represent the second highest cost in most practices. Therefore, failure to properly manage inventory can drastically reduce profitability and practice value. With all of... [ Continue Reading ]
Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday
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Depth and redundancy are important for every team
Jan 24, 2017 by Edward L. Blach, DVM, MS, MBA
Creating depth and redundancy on your team is very important. If someone on your team is irreplaceable, you should be fearful. It is very important to have multiple... [ Continue Reading ]
Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday
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Protect and promote your brand
Jan 23, 2017 by Edward L. Blach, DVM, MS, MBA
As time goes by and your practice grows, it’s important to examine your brand, and how it is being used in your practice. Remember, your brand is... [ Continue Reading ]
Topics: Featured 3 ,Sales and Marketing ,Marketing Monday
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Management structure affects customer service
Jan 19, 2017 by Edward L. Blach, DVM, MS, MBA
Practice ownership brings with it requirements to make some management decisions. And those decisions will determine how customers are served, but management will vary according to various ownership structures. ... [ Continue Reading ]
Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday
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Consolidation: its impact and opportunities
Jan 19, 2017 by Edward L. Blach, DVM, MS, MBA
There has been a lot of discussion about the impact of consolidation upon the future of veterinary medicine. The discussion has been very mixed in that some practice owners... [ Continue Reading ]
Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday
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Five steps to an exemplary team
Jan 17, 2017 by Edward L. Blach, DVM, MS, MBA
Healthy practices have invested in building effective teams. Building an effective team can be done by focusing on 5 basic principles. They include: Define your objectives. Decide what... [ Continue Reading ]
Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday
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Branding can transform commodities into premium products and services
Jan 16, 2017 by Edward L. Blach, DVM, MS, MBA
Branding and marketing, when done well, can be very powerful. It has the power to transform commodities into premium products and services. Veterinary medicine in many situations is... [ Continue Reading ]
Topics: Featured 3 ,Sales and Marketing ,Marketing Monday
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