Entries by Edward L. Blach, DVM, MS, MBA.
Discounts and low fees are costly to your practice
Jan 13, 2017 by Edward L. Blach, DVM, MS, MBA
There are few activities in managing your practice that will make you more money than adjusting fees. Every transaction involves your fees. If your fees are set at... [ Continue Reading ]
Topics: Featured 3 ,Finance ,Financial Friday
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Use technology to improve efficiencies and service
Jan 12, 2017 by Edward L. Blach, DVM, MS, MBA
Customer service is of utmost importance in veterinary practice. In today's business environment, it is important to look at other service businesses to identify ways to provide an... [ Continue Reading ]
Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday
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More consolidation, more opportunity
Jan 11, 2017 by Edward L. Blach, DVM, MS, MBA
The announcement this week of Mars' purchase of VCA is another example of the consolidation happening in our industry. Media accounts have reported that the two companies, Banfield (owned... [ Continue Reading ]
Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday
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Who establishes the vision in your practice?
Jan 10, 2017 by Edward L. Blach, DVM, MS, MBA
Getting a team to work toward common goals is a great accomplishment. But, how does this happen? Who establishes the vision for a unitfied team? The designated leader,... [ Continue Reading ]
Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday
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Make a decision to grow
Jan 9, 2017 by Edward L. Blach, DVM, MS, MBA
Most practices have a desire to grow, but growth doesn’t just happen, especially in a rapidly changing and competitive market. Assess your practice and set goals for... [ Continue Reading ]
Topics: Featured 3 ,Sales and Marketing ,Marketing Monday
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Budgeting made easy
Jan 6, 2017 by Edward L. Blach, DVM, MS, MBA
It's a new year, and it's time to make decisions that will help you accomplish your objectives during the year. Many practices fail to plan, seemingly being... [ Continue Reading ]
Topics: Featured 3 ,Finance ,Financial Friday
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Alexa? Siri? Who are these people?
Jan 5, 2017 by Edward L. Blach, DVM, MS, MBA
Who is Alexa? And who is Siri? We hear about these characters, and we see people (maybe some of us do this as well) talking to electronic boxes... [ Continue Reading ]
Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday
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Consolidation impacts all of us
Jan 4, 2017 by Edward L. Blach, DVM, MS, MBA
All around us we see consolidation. It is a fact of life, and one that impacts all of us. What is consolidation, and how does it impact us? Consolidation... [ Continue Reading ]
Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday
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Business is like sport
Jan 3, 2017 by Edward L. Blach, DVM, MS, MBA
I was reminded this week when reading about the retirement of Coach Gary Kubiak of the Denver Broncos that business is a lot like sports. Coach Kubiak has been... [ Continue Reading ]
Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday
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Better data will yield results in marketing
Jan 2, 2017 by Edward L. Blach, DVM, MS, MBA
Effective marketing depends upon having accurate and complete customer information. Marketing is simply informing your customers about what you recommend for their animals when it's relevant to them. ... [ Continue Reading ]
Topics: Featured 3 ,Sales and Marketing ,Marketing Monday
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