Entries by Edward L. Blach, DVM, MS, MBA.

Use webinars to deliver and record education for your clients

Dec 15, 2016 by Edward L. Blach, DVM, MS, MBA

Clients love the opportunity to learn from their veterinarians. Those who make educating clients a priority typically have the most loyal clients, and growing, healthy practices. Educating your... [ Continue Reading ]

Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday

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Margins are narrow, manage inventory wisely

Dec 14, 2016 by Edward L. Blach, DVM, MS, MBA

Consolidation and competition at all levels of the veterinary industry are reducing margins for all stakeholders. When you are forced to accept smaller margins in your business due to... [ Continue Reading ]

Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday

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Year-end: Assess your team needs

Dec 13, 2016 by Edward L. Blach, DVM, MS, MBA

At year-end, assess your team needs. It is customary for practice owners and managers to assess the financial health of the practice at the end of the year. ... [ Continue Reading ]

Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday

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Update and use your client data

Dec 12, 2016 by Edward L. Blach, DVM, MS, MBA

What is digtal marketing? And how good are you at it? One measure of your abilities might be to determine the percentage of clients for whom you have valid... [ Continue Reading ]

Topics: Featured 3 ,Sales and Marketing ,Marketing Monday

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Can your clients make appointments online?

Dec 8, 2016 by Edward L. Blach, DVM, MS, MBA

Customer opportunities are lost by impediments that prevent them from getting what they want when they want it. How much business are you losing because clients can't accomplish... [ Continue Reading ]

Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday

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Educate your heavy lifters

Dec 7, 2016 by Edward L. Blach, DVM, MS, MBA

Approaching year-end, it is important to build your budget for next year. In your budgeting process, remember to include plans and funds to edcuate your heavy lifters. Heavy... [ Continue Reading ]

Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday

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Veterinary Leadership and Innovation

Dec 6, 2016 by Edward L. Blach, DVM, MS, MBA

Effective leadership is crucial to every healthy practice. Your leadership must establish a clear vision for the objectives you want to accomplish. It must also establish the culture... [ Continue Reading ]

Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday

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Don’t hide from your clients

Dec 5, 2016 by Edward L. Blach, DVM, MS, MBA

Your marketing will only be effective if your staff embraces what you offer and believes in what you are doing for your clients. Practice administrators and managers wield tremendous... [ Continue Reading ]

Topics: Featured 3 ,Sales and Marketing ,Marketing Monday

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What do clients want?

Dec 1, 2016 by Edward L. Blach, DVM, MS, MBA

What do clients want? This question should be the focus of every veterinary practice. It should drive the development of your core service offering. If your clients... [ Continue Reading ]

Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday

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At year-end, review and optimize your supplier agreements

Nov 30, 2016 by Edward L. Blach, DVM, MS, MBA

Be careful with those year-end buying opportunities, as they may not always be good for your practice. Buying large volumes to fulfill a year-end sales objective brings some risk... [ Continue Reading ]

Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday

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