Entries by Edward L. Blach, DVM, MS, MBA.
Key suppliers should be strategic partners
Feb 15, 2017 by Edward L. Blach, DVM, MS, MBA
Inventory and related services such as radiology, laboratory, and others is the second highest expense category in most veterinary practices. Typically, this category, known as Cost of Professional Services ... [ Continue Reading ]
Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday
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More Super leadership lessons
Feb 14, 2017 by Edward L. Blach, DVM, MS, MBA
The recent Super Bowl provided many lessons and insights about the impact of leadership on the performance of a team. Tom Brady and Bill Belichick, along with Patriots owner,... [ Continue Reading ]
Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday
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‘Blue Ocean’ brings new opportunities
Feb 13, 2017 by Edward L. Blach, DVM, MS, MBA
Differentiation is crucial to your practice being seen as distinctively different, unique, and valuable to your customers. Without differentiation, your practices becomes just one of many service providers in a... [ Continue Reading ]
Topics: Featured 3 ,Sales and Marketing ,Marketing Monday
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Differentiate your service
Feb 9, 2017 by Edward L. Blach, DVM, MS, MBA
Most veterinary practices offer the same services. Most practices deliver similar care, in a building that is similar, with a team of people who are similar, in a manner... [ Continue Reading ]
Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday
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Inventory management impacts profitability and practice value
Feb 8, 2017 by Edward L. Blach, DVM, MS, MBA
Inventory and related services such as radiology costs, laboratory costs, and others, represent the second largest expense category in most veterinary practices. The category is known in the chart... [ Continue Reading ]
Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday
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Super leadership on display
Feb 7, 2017 by Edward L. Blach, DVM, MS, MBA
The recent Super Bowl provided some great examples of leadership that we can apply to veterinary practices. The New England Patriots, much maligned for numerous controversial efforts to gain... [ Continue Reading ]
Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday
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Is your practice a taxi or an uber?
Feb 6, 2017 by Edward L. Blach, DVM, MS, MBA
Uber is a ride-sharing service started in 2009. It allows users who need a ride to order a car for hire using a mobile application on their mobile device. ... [ Continue Reading ]
Topics: Featured 3 ,Sales and Marketing ,Marketing Monday
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Poor management is expensive
Feb 3, 2017 by Edward L. Blach, DVM, MS, MBA
Veterinary practices can be very good businesses. However, most veterinarians get very little business education in their formal education. The result is often a veterinarian who makes many... [ Continue Reading ]
Topics: Featured 3 ,Finance ,Financial Friday
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What customers want versus what customers need
Feb 2, 2017 by Edward L. Blach, DVM, MS, MBA
As veterinarians, we’re taught to advise clients about what they need. We learn a lot of science and medicine that leads to diagnosing a problem and then... [ Continue Reading ]
Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday
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Veterinary Study Groups - a special opportunity
Feb 1, 2017 by Edward L. Blach, DVM, MS, MBA
Veterinary Study Groups (VSG) is a remarkable program for the veterinary industry. It provides an opportunity for owners of veterinary practices that is unparalleled in many industries today. ... [ Continue Reading ]
Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday
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