Entries with the topic Featured 3.
Take control of your digital footprint
Jul 25, 2016 by Edward L. Blach, DVM, MS, MBA
In today's digital economy, everybody has a digital footprint. And if you say, 'no, I'm not on any social media and I don't have a website',... [ Continue Reading ]
Topics: Featured 3 ,Sales and Marketing ,Marketing Monday
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Business rounds, give them a try!
Jul 22, 2016 by Andrew Clark
In the last few Financial Friday blogs, I focused on which reports that you have the technological ability to produce and are useful in managing profitability in your business. ... [ Continue Reading ]
Topics: Featured 3 ,Administration ,Finance ,Management ,Financial Friday
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Offer services when your clients can access them
Jul 21, 2016 by Edward L. Blach, DVM, MS, MBA
Modern demands and lifestyles dictate that services be available when customers want them. Most customers don't want to wait to get what they want. They want what... [ Continue Reading ]
Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday
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Enforce weekly goals for inventory purchases
Jul 20, 2016 by Edward L. Blach, DVM, MS, MBA
Inventory is the second highest cost area for a veterinary practice. It is one of the most important areas to focus your management efforts. How much inventory is... [ Continue Reading ]
Topics: Featured 3 ,Management ,Optimize Inventory and Suppliers ,Supplier Wednesday
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It’s the people
Jul 19, 2016 by Edward L. Blach, DVM, MS, MBA
Chemistry is everything with respect to building an outstanding team. When you interact with teams of people, you know when you experience a group that truly cares for each... [ Continue Reading ]
Topics: Featured 3 ,Build and Lead Your Team ,Management ,Team Tuesday
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Monitor and reduce no-shows
Jul 18, 2016 by Edward L. Blach, DVM, MS, MBA
'No-shows' in a veterinary practice refer to clients who don't show up for their appointment. Do you know what percentage of your clients are no-shows? Most available... [ Continue Reading ]
Topics: Featured 3 ,Management ,Sales and Marketing ,Marketing Monday
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Commit to Monthly Action - Part 2
Jul 15, 2016 by Andrew Clark
Commit to Monthly Action - Part 2 – Review the practice reports your practice can currently generate To paraphrase several communications, “I’m... [ Continue Reading ]
Topics: Featured 3 ,Administration ,Finance ,Management ,Financial Friday
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Create value for your clients in your relationship
Jul 14, 2016 by Edward L. Blach, DVM, MS, MBA
Why should clients be loyal to you? What is the value to them of their relationship with you? If you struggle to easily answer these questions, perhaps it is... [ Continue Reading ]
Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday
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Measure the results of management
Jul 13, 2016 by Edward L. Blach, DVM, MS, MBA
Practice owners and managers are faced with many decisions regarding the operations of a veterinary practice. Whether it is a decision to secure inventory by locking a pharmacy, hiring... [ Continue Reading ]
Topics: Featured 3 ,Management ,Optimize Inventory and Suppliers ,Supplier Wednesday
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Pay employees for their tenure or their role?
Jul 12, 2016 by Edward L. Blach, DVM, MS, MBA
Most practice owners are very loyal to the people on their team. It is common for many practice owners to provide compensation increases and bonuses each year as a... [ Continue Reading ]
Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday
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