Entries with the topic Featured 3.
Your client data is DNA for your practice
Aug 8, 2016 by Edward L. Blach, DVM, MS, MBA
Your client data is crucial to an effective marketing program. First of all, it provides details about the type of clients that are attracted to your services, which provides... [ Continue Reading ]
Topics: Featured 3 ,Sales and Marketing ,Marketing Monday
No comments found, be the first to post a comment.
Understand the Real Cost of Training Required to Add a Service to Your Practice
Aug 5, 2016 by Andrew Clark
Before committing to attend a training course to enable your business to provide a new service to your clients, be sure you understand all the costs associated with the course.... [ Continue Reading ]
Topics: Featured 3 ,Finance ,Management ,Financial Friday
No comments found, be the first to post a comment.
Clients want exemplary customer service
Aug 4, 2016 by Edward L. Blach, DVM, MS, MBA
Clients of veterinarians want great service. High quality veterinary medicine is assumed to be provided, and the quality of customer service often determines whether a client is satisfied or... [ Continue Reading ]
Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday
No comments found, be the first to post a comment.
Inventory Management: Where to start…
Aug 3, 2016 by Edward L. Blach, DVM, MS, MBA
Managing inventory can be a daunting task. Is it really that important to invest the time and effort to manage inventory closely? Let's look at some numbers... [ Continue Reading ]
Topics: Featured 3 ,Finance ,Optimize Inventory and Suppliers ,Supplier Wednesday
No comments found, be the first to post a comment.
Important member of your team: an employment attorney
Aug 2, 2016 by Edward L. Blach, DVM, MS, MBA
Every practice needs a team approach. The team will include both employees and outside resources that you depend upon for expertise that is crucial but which should be sourced... [ Continue Reading ]
Topics: Featured 3 ,Build and Lead Your Team ,Management ,Team Tuesday
No comments found, be the first to post a comment.
Marketing to new versus existing clients
Aug 1, 2016 by Edward L. Blach, DVM, MS, MBA
Marketing takes many forms. In some forms, marketing is intended to communicate your value proposition to existing customers, and in other instances, your objective is to attract new customers. ... [ Continue Reading ]
Topics: Featured 3 ,Sales and Marketing ,Marketing Monday
No comments found, be the first to post a comment.
Renegotiate Your P & L Expense Agreements
Jul 29, 2016 by Andrew Clark
The past few Financial Fridays have focused on developing a process to use financial statements and practice management reports to identify expenses that just seem to be too high (or... [ Continue Reading ]
Topics: Featured 3 ,Finance ,Management ,Financial Friday
No comments found, be the first to post a comment.
Be proactive: communicate service expectations clearly
Jul 28, 2016 by Edward L. Blach, DVM, MS, MBA
Think of examples of service that you've received that made you very dissatisfied. Most people when tasked with this challenge will admit that those circumstances that incensed them... [ Continue Reading ]
Topics: Featured 3 ,Administration ,Management ,Provide Exemplary Care ,Service Thursday
No comments found, be the first to post a comment.
Inventory management affects practice value
Jul 27, 2016 by Edward L. Blach, DVM, MS, MBA
Inventory management affects practice value, and the impact of inventory on practice value can be very large. How does inventory management affect practice value? Inventory and related costs ... [ Continue Reading ]
Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday
No comments found, be the first to post a comment.
Establish a single point of contact
Jul 26, 2016 by Edward L. Blach, DVM, MS, MBA
One of the many potential causes of failure is the lack of leadership. In many cases, leadership capability is present but nobody ever assigns responsibility to any single person. ... [ Continue Reading ]
Topics: Featured 3 ,Administration ,Build and Lead Your Team ,Team Tuesday
No comments found, be the first to post a comment.
Recent Comments
“That last comment about meekness is from Jon Skinner, not...”
“This is true and I would add to that a...”
“ I believe this is a great idea and I...”