Entries with the topic Featured 3.
Identify all of the animals in the household
Jul 11, 2016 by Edward L. Blach, DVM, MS, MBA
Your current clients are your greatest source of future growth for your practice. One area that every practice should focus on is capturing information related to the 'other' animals... [ Continue Reading ]
Topics: Featured 3 ,Sales and Marketing ,Marketing Monday
No comments found, be the first to post a comment.
What’s driving practice acquisitions?
Jul 8, 2016 by Edward L. Blach, DVM, MS, MBA
The veterinary industry is experiencing some major consolidation or roll-ups as companies such as VCA and others continue to purchase veterinary practices. What is driving this activity? For years,... [ Continue Reading ]
Topics: Featured 3 ,Finance ,Financial Friday
No comments found, be the first to post a comment.
Invest in communications training for your team
Jul 7, 2016 by Edward L. Blach, DVM, MS, MBA
No matter the business, communication is key. Veterinary medicine is the same. Customer service and satisfaction are dependent upon exemplary customer communications. Most of us believe that... [ Continue Reading ]
Topics: Featured 3 ,Build and Lead Your Team ,Provide Exemplary Care ,Service Thursday
No comments found, be the first to post a comment.
Should I sell product or not?
Jul 6, 2016 by Edward L. Blach, DVM, MS, MBA
A common question heard amongst practice owners and that is discussed at length in veterinary press is, "Should veterinarians sell product or not?" There have been many articles written recommending... [ Continue Reading ]
Topics: Featured 3 ,Finance ,Optimize Inventory and Suppliers ,Supplier Wednesday
No comments found, be the first to post a comment.
Your team determines success or failure
Jul 5, 2016 by Edward L. Blach, DVM, MS, MBA
I hear from sales representatives who visit a lot of practices every week that you can tell very quickly which practices have mastered the art of hiring well and building... [ Continue Reading ]
Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday
No comments found, be the first to post a comment.
Marketing: choose your customers
Jul 4, 2016 by Edward L. Blach, DVM, MS, MBA
One of the most common mistakes of marketing is trying to please too many people. That is not to say that you don't want to make all of... [ Continue Reading ]
Topics: Featured 3 ,Sales and Marketing ,Marketing Monday
No comments found, be the first to post a comment.
Commit to Monthly Action - Part 1 - Review the financials your practice can currently generate
Jul 1, 2016 by Andrew Clark
Although I would like to see more people use the “comment box” functionality below each daily blog, I receive a fair number of personal emails and texts... [ Continue Reading ]
Topics: Featured 3 ,Finance ,Getting Started ,Financial Friday
No comments found, be the first to post a comment.
Be an educator and trusted resource to your customers
Jun 30, 2016 by Edward L. Blach, DVM, MS, MBA
Providing exemplary service in veterinary medicine requires attention to both customer service and veterinary care. What do clients want from a veterinary care perspective? Customers of veterinarians want to... [ Continue Reading ]
Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday
No comments found, be the first to post a comment.
Profit cures a lot of ills
Jun 29, 2016 by Edward L. Blach, DVM, MS, MBA
Frequently, practice owners and managers inquire about how to move their practice forward. How do I grow our practice? How do we afford to hire another veterinarian? ... [ Continue Reading ]
Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday
No comments found, be the first to post a comment.
If needed, have those fierce conversations
Jun 28, 2016 by Edward L. Blach, DVM, MS, MBA
Every business has had difficult employees. Whether it is someone who is not in the right position, or someone who simply has not developed the skills and working relationships... [ Continue Reading ]
Topics: Featured 3 ,Build and Lead Your Team ,Management ,Team Tuesday
No comments found, be the first to post a comment.
Recent Comments
“That last comment about meekness is from Jon Skinner, not...”
“This is true and I would add to that a...”
“ I believe this is a great idea and I...”