Entries with the topic Featured 3.
Measure the impact of your marketing
Jun 13, 2016 by Edward L. Blach, DVM, MS, MBA
There is an old adage in marketing that states, "you only need half of what you budget for marketing, but the challenge is that you never know which half". ... [ Continue Reading ]
Topics: Featured 3 ,Sales and Marketing ,Marketing Monday
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If managed properly, one-doctor practices can be sold
Jun 10, 2016 by Andrew Clark
Last week's Financial Friday blog, "Manage Your Solo Practice So That It Can Be Sold" led to quite a few discussions with veterinarians with remarkably strong opinions and experiences... [ Continue Reading ]
Topics: Featured 3 ,Finance ,Management ,Financial Friday
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Create a wow experience for your customers
Jun 9, 2016 by Edward L. Blach, DVM, MS, MBA
Have you ever been a customer with a business whose people treated you in such as manner that you came away saying one word: "Wow"? Think of those few... [ Continue Reading ]
Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday
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Cameras or no cameras?
Jun 8, 2016 by Edward L. Blach, DVM, MS, MBA
Managing inventory depends upon appropriate controls. It requires a balance between making access to inventory simple and convenient while ensuring that it is used as intended, charged for, and... [ Continue Reading ]
Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday
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Recruit solution-seekers who possess a desire to get better every day
Jun 7, 2016 by Edward L. Blach, DVM, MS, MBA
A healthy, growing practice requires a dynamic, high-performing team. To build a high-performing team, a practice must identify, recruit, and retain the right people for that team. To... [ Continue Reading ]
Topics: Featured 3 ,Administration ,Build and Lead Your Team ,Team Tuesday
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Convenience and peace of mind are important to clients of veterinarians
Jun 6, 2016 by Edward L. Blach, DVM, MS, MBA
Convenience and peace of mind are important to clients of veterinarians. Veterinarians have a lot of education and training that is focused on diagnosing and treating. It is... [ Continue Reading ]
Topics: Featured 3 ,Sales and Marketing ,Marketing Monday
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Manage Your Solo Practice So That It Can Be Sold
Jun 3, 2016 by Andrew Clark
In a recent discussion, a veterinarian who would like to sell a solo practitioner equine predominant client list, asked for ideas on how to value the client list. A... [ Continue Reading ]
Topics: Featured 3 ,Finance ,Management ,Financial Friday
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Do your customers recommend you to others?
Jun 2, 2016 by Edward L. Blach, DVM, MS, MBA
Many clients of veterinarians come from the referral of a friend or family member. This is very powerful. Tracking customer feedback to a question which measures this effectively... [ Continue Reading ]
Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday
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Suppliers should be partners
Jun 1, 2016 by Edward L. Blach, DVM, MS, MBA
Suppliers should be partners. Historically, suppliers were looked at in one of two ways. On the one hand, suppliers were looked at with skepticism and distrust, almost as... [ Continue Reading ]
Topics: Featured 3 ,Build and Lead Your Team ,Management ,Optimize Inventory and Suppliers ,Supplier Wednesday
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Use activity-based compensation to build your team
May 31, 2016 by Edward L. Blach, DVM, MS, MBA
Activity-based compensation establishes appropriate compensation based upon the activity or role performed by the individual in the position. Using this method to establish a compensation plan is very helpful... [ Continue Reading ]
Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday
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