Entries with the topic Featured 3.
Set appropriate fees for your target market
May 30, 2016 by Edward L. Blach, DVM, MS, MBA
Setting fees is part of marketing. Setting fees appropriately positions your practice in your market. If your preferred positioning for the practice is to be the low cost... [ Continue Reading ]
Topics: Featured 3 ,Sales and Marketing ,Marketing Monday
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What is Memorial Day? Read the original order.
May 27, 2016 by Edward L. Blach, DVM, MS, MBA
Memorial Day is upon us. Have you ever read the original order that established it as a special day? Here it is.... General Order No. 11, Headquarters, Grand Army... [ Continue Reading ]
Topics: Featured 3 ,Featured 2
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Leverage the relationship with your accountant
May 27, 2016 by Andrew Clark
FINANCIAL FRIDAY POP QUIZ: This is our first ‘Financial Friday’ Quiz. All the information necessary to answer this quiz question is contained in prior “Financial... [ Continue Reading ]
Topics: Featured 3 ,Build and Lead Your Team ,Finance ,Financial Friday
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Use transparency to improve customer care
May 26, 2016 by Edward L. Blach, DVM, MS, MBA
Transparency is a powerful tool in ensuring that your customers are served as you desire. Encouraging customer feedback and assessment of your entire service experience is one of the... [ Continue Reading ]
Topics: Featured 3 ,Management ,Provide Exemplary Care ,Service Thursday
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Inventory affects cash flow and profitability
May 25, 2016 by Edward L. Blach, DVM, MS, MBA
Inventory has a big impact on your practice. In most practices, inventory represents the second highest cost area of the practice, behind only labor. In general, inventory... [ Continue Reading ]
Topics: Featured 3 ,Management ,Optimize Inventory and Suppliers ,Supplier Wednesday
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Use Trailing 12 charts to track production
May 24, 2016 by Edward L. Blach, DVM, MS, MBA
What gets measured gets done. What doesn't get measured doesn't get done. Both of these statements are true. Your veterinary team is the heart of... [ Continue Reading ]
Topics: Featured 3 ,Build and Lead Your Team ,Management ,Team Tuesday
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The world has gone mobile!
May 23, 2016 by Edward L. Blach, DVM, MS, MBA
The world has gone mobile. In 2014, mobile users surpassed desktop users for the first time. In 2016, there were more than 3 billion users of mobile devices in the world. ... [ Continue Reading ]
Topics: Featured 3 ,Sales and Marketing ,Marketing Monday
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Beware the unintended consequences of delayed billing purchases
May 20, 2016 by Andrew Clark
From time to time, veterinarians purchase drugs and supplies from vendors and receive delayed billing, sometimes delayed as long as two quarters. The vendor makes the offer largely to... [ Continue Reading ]
Topics: Featured 3 ,Finance ,Optimize Inventory and Suppliers ,Financial Friday
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Remove the friction points
May 19, 2016 by Edward L. Blach, DVM, MS, MBA
To improve your service, look for and remove the friction points. Friction points are those areas of your service that could annoy or frustrate your customers. Some possible... [ Continue Reading ]
Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday
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Use inventory management software to improve profitability
May 18, 2016 by Edward L. Blach, DVM, MS, MBA
Inventory is the second highest cost in most veterinary practices. To improve profitability, it is very important to make inventory management a priority. Leadership must assign both the... [ Continue Reading ]
Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday
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