Entries with the topic Featured 3.
All the parts have to work together
May 17, 2016 by Edward L. Blach, DVM, MS, MBA
A veterinary practice is like any other team. All of the parts must work together to accomplish the intended objectives. The doctors must work with the technicians, customer... [ Continue Reading ]
Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday
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Practice management software is crucial to marketing your practice
May 16, 2016 by Edward L. Blach, DVM, MS, MBA
Not all practices use practice management software. And of those who do, many only use it as as invoicing and billing system. Practice management software is more than... [ Continue Reading ]
Topics: Featured 3 ,Management ,Sales and Marketing ,Marketing Monday
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Harvest the Value of Well-Presented Financial Statements
May 13, 2016 by Andrew Clark
Well-presented financial reports have value in excess of decision support for your managerial decisions. Remember that financial reports tell the story of your practice. Our use... [ Continue Reading ]
Topics: Featured 3 ,Finance ,Financial Friday
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Teach your team to care!
May 12, 2016 by Edward L. Blach, DVM, MS, MBA
Want to help your team to make exemplary service the core of what they offer your customers? Here is an exercise that works very well. Gather your team in... [ Continue Reading ]
Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday
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Unfortunately, theft from your practice is real
May 11, 2016 by Edward L. Blach, DVM, MS, MBA
Veterinarians, in general, trust others. A practice is a community, typically with a family atmosphere. Yet, there is a giant elephant that few want to acknowledge, and that... [ Continue Reading ]
Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday
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Leadership determines the culture of a practice
May 10, 2016 by Edward L. Blach, DVM, MS, MBA
Leadership determines the culture of a practice. Just as a leader on a baseball or football team establishes the personality of a sports team, the leadership in a veterinary... [ Continue Reading ]
Topics: Featured 3 ,Build and Lead Your Team ,Team Tuesday
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Mine your data
May 9, 2016 by Edward L. Blach, DVM, MS, MBA
Current customers provide the greatest opportunity to grow a practice. They already have awareness of your practice, and presumably, they have some history with the practice. This history... [ Continue Reading ]
Topics: Featured 3 ,Sales and Marketing ,Marketing Monday
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Remove seasonality from your financial metrics
May 6, 2016 by Andrew Clark
Does the seasonality of your practice undermine your confidence when you need to make decisions based on your financials? While doing the research before building www.ismypracticehealthy.com, we... [ Continue Reading ]
Topics: Featured 3 ,Finance ,Financial Friday
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Are you there when your clients need you most?
May 5, 2016 by Edward L. Blach, DVM, MS, MBA
The veterinary-client-patient relationship is special. In spite of the internet, Google, and other sources of information, veterinarians are still the number one influential regarding animal health to animal owners. ... [ Continue Reading ]
Topics: Featured 3 ,Provide Exemplary Care ,Service Thursday
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Trailing 12 Charts: A Simple, Powerful Tool
May 4, 2016 by Edward L. Blach, DVM, MS, MBA
One of the simplest, yet most powerful financial tools used by businesses of all types is the Trailing 12 chart (or 12-month Rolling Average). These charts show the true trends... [ Continue Reading ]
Topics: Featured 3 ,Optimize Inventory and Suppliers ,Supplier Wednesday
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